Privacy Policy
Effective Date: 01/2024
PYLO Play ("we," "our," or "us") values the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website pyloplay.com . By accessing or using the Site, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
Contact Information: such as name, email address, phone number, and mailing address.
Account Information: if you create an account, we may collect login credentials, username, and password.
Payment Information: if you make purchases, we may collect billing details, credit card numbers, or other payment data, though this information is typically processed by third-party payment processors and not stored by us.
B. Non-Personal Information
Usage Data: We may collect information about how you interact with the Site, including your IP address, browser type, pages visited, time spent on the Site, and other technical data.
Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to enhance your user experience and gather data about how the Site is used.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and maintain our services.
To personalize your experience on the Site.
To process transactions and send related communications (e.g., confirmations, invoices).
To respond to customer service requests and provide support.
To send marketing communications, if you have opted in to receive such communications.
To improve the functionality and user experience of the Site.
To comply with legal obligations and protect our legal interests.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with third-party vendors who help us operate the Site, such as hosting providers, payment processors, and email marketing platforms.
Legal Compliance: We may disclose your information if required to do so by law, or in response to a subpoena, court order, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain exceptions.
Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.
If you are a resident of the European Economic Area (EEA) or California, additional rights may apply to you, including the right to object to processing and the right to data portability.
6. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no security system is completely impenetrable, and we cannot guarantee the absolute security of your information.
7. Third-Party Links
The Site may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing them with any personal information.
8. Children's Privacy
The Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
9. International Transfers
If you are accessing the Site from outside the United States or another country where data protection laws may differ, please be aware that your personal information may be transferred to and processed in a country that may not provide the same level of data protection as your country of residence.
By using the Site, you consent to the transfer of your information to countries outside your country of residence, including the United States, where our servers and databases are located.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
pyloplay@gmail.com